Difference between revisions of "Upgrading to 3p1c, l33t, or ub3r"

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==How much does it cost to upgrade?==
==How much does it cost to upgrade?==
Currently there are three options for paid membership:
Currently there are three options for paid membership:
*''[[3p1c]]'' = $13
*''[[3p1c]]'' = $15
*''[[L33t]]'' = $18
*''[[L33t]]'' = $18
*''[[Ub3r]]'' = $25
*''[[Ub3r]]'' = $25

Revision as of 17:56, 19 July 2015

This is the FAQ about account upgrades.

How much does it cost to upgrade?

Currently there are three options for paid membership:

What benefits are there for upgraded accounts?

Read the upgrade page. There might additional benefits not listed.

How do I know if I qualify to be in the ub3r group?

You can start the process on the Ub3r Application page.

Why do you require approval for Ub3r?

This is our highest level paid group. Each account is manually reviewed and required to meet certain criteria to be approved. We do this in order to ensure the best integrity possible for the group.

If I am denied, can I reapply?

Yes you can, but only after 60 days have passed. Be aware you may be permanently denied ub3r if an account review reveals that you're a low quality user.

I was denied ub3r. Can I find out why?

No, you cannot. We do not publish requirements thus we can't provide you denial reasons. Do not PM admins inquiring about denial reasons.

I paid for membership, how long till my account is upgraded?

Typically within 24 hours. Do not inquire via PM or create a support thread until at least 24 hours have passed. Include your transaction ID. If you paid with your Paypal and it was an echeck, it can take 5-7 days to clear.

What payment methods are accepted?

We currently accept Bitcoin and Paypal. Please note that only some countries like US, CA, AU, DE, IT, IE, NZ, IN, NL,DK,NO,CH and FR are set to allow Paypal for upgrades. If you are not in one of the listed countries you will only have the option to use Bitcoin. Other options might be available in the future.

Can someone else pay for my upgrade?

Yes they can, but be aware if the payment is reversed or fraudulent, it can be your account that potentially be banned. Do not allow untrusted sources to buy you an upgrade. Be cautious and weary of those wanting to give you something for nothing. If you're upgraded and believe the payment to be fraudulent contact an admin.

Can a l33t member buy me ub3r?

No they cannot. Only ub3r can gift other ub3r accounts.

Can I buy an upgrade for someone else?

Yes, but all payments have to be with verified information. Any Ub3r payments must first be approved by Omniscient. All recipients of ub3r must also be approved. There is a form entry for a link to a users profile if you're gifting an upgrade.

What happens if my payment is reversed for some reason?

The result will be the closing of your account. If you'd like to fix the reversed payment we will only accept Bitcoins and there is an additional $20 reversal fee.

Can I pay with a stolen credit card or with fake information?

No you may not. Any payments with fake information will result in your account being closed at HF. Every payment is manually inspected to check for fraud. We expect real phone numbers, addresses, and a matching IP location for the billing address. If you don't want to provide this data, then don't upgrade.

How will you know the order is for my account?

In order for checkout to work you have to be logged into your HF account. The checkout pages automatically grab your user ID and username for us to see as part of the order.

What happens if my PP account is limited or the upgrade is reversed due to unforseen circumstances?

If you wish to recover an account closed due to a payment reversal you'll need to pay the original amount plus a $20 reversal fee for each reversed payment.

Do upgraded accounts expire?

Currently they do not. Originally l33t was a yearly subscription, but has since changed to permanent. If you have a l33t yearly subscription, you must upgrade before it expires to take advantage of the upgrade discount.

Can I get a refund?

No. All sales are final. We do not offer any refunds for any reason. If you do a chargeback, we will close your account permanently.